JustFeedback
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A SaaS tool for collecting and analyzing user feedback data through easy-to-use survey tools. It tracks NPS, CES, and CSAT on auto-pilot and uses AI-driven targeting to engage with users at optimal points along the customer journey.
Strengths
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Ease of use
Intuitive interface and simple setup process
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Customization
Ability to customize feedback forms and reports
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Real-time feedback
Instant feedback notifications and analytics
Weaknesses
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Limited integrations
Few integrations with other software and platforms
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Pricing
Relatively high pricing compared to competitors
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Limited features
Lacks some advanced features such as sentiment analysis
Opportunities
- Opportunity to integrate with more software and platforms
- Potential to add more advanced features such as sentiment analysis
- Opportunity to expand into new industries and markets
Threats
- Intense competition from established feedback software providers
- Potential impact of economic downturn on customer spending
- Impact of changing data privacy regulations on data collection and storage
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JustFeedback Plan
JustFeedback offers three pricing plans: Basic ($15/month), Pro ($25/month), and Enterprise ($45/month) with increasing features and capabilities.
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