Juphy
4.5
92
Juphy is a SaaS platform that allows businesses to manage all their social communication channels in one place, including Facebook, Instagram, Twitter, YouTube, Whatsapp, Linkedin, Google Play Store, Google My Business, and IOS App Store. It speeds up the customer satisfaction management process by bringing all real-time social messages into one dashboard, allowing businesses to quickly respond to comments, direct messages, ads comments, and reviews. Juphy also allows teams to communicate with each other to deliver fast solutions to customers on all communication platforms. The platform provides actionable, easy-to-read reports based on customer interaction data to measure customer support performance.
Strengths
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Ease of use
Intuitive interface and simple navigation
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Customization
Flexible and customizable features to fit specific business needs
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Collaboration
Real-time collaboration and communication tools for teams
Weaknesses
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Limited integrations
Few integrations with other software and platforms
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Pricing
Relatively high pricing compared to competitors
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Mobile app
Limited functionality and features on the mobile app
Opportunities
- Growing demand for collaboration and project management software
- Opportunity to add new features and integrations to stay competitive
- Opportunity to form partnerships with other software and platforms
Threats
- Intense competition from established players and new entrants
- Potential decrease in demand due to economic downturn or recession
- Increased concern over data security and privacy may impact customer trust
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https://www.juphy.com
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Juphy Plan
Juphy offers a freemium pricing strategy with basic features for free and advanced features for a monthly subscription fee.
Starter
25
1 Per User Per Month
For growing businesses with small teams that need a shared view of customer engagement across all communication platforms (social media and reviews)
Up to 5 Channels
6 Months History
Team Collaboration
All Core Features
Optional Add-on: White-Label, Additional Channels, Additional Workspaces
Growth
45
1 Per User Per Month
For bigger teams looking to scale and optimize their customer communication, including ads comments and unlimited history.
Up to 10 Channels
Unlimited History
Team Collaboration
All Core Features
Ads Comments
Optional Add-on: White Label, Additional Channels, Additional Workspaces
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
