IT GOAT
4.8
9
IT GOAT is an IT Managed Services Provider that is focused on Business Outcomes for our clients. Everything we do at IT GOAT, we do to give our clients a competitive advantage. The way we give our clients a competitive advantage is by reducing time and cost to manage their own IT while eliminating IT downtime. By doing so, our clients are able to reallocate more time and money back in their business so they can outperform their competition.
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IT GOAT Plan
Network Operations Center
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Per Month
Implement a Mission Control center at the heart of your IT department to monitor and maintain your critical systems. Work with certified technical professionals to resolve your issues faster. When you call in for support, all your calls are answered by Tier 1 technical support team.
Tier 1 Phone Support
88% First Call Resolution
Certified Engineers in Network, Security, and Cloud Services
Phone, Chat, and Email Support
Security Operations Center
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Per Month
A well-developed and well-run SOC can perform real-time threat detection and incident response. IT GOAT’s security management is here to identify, investigate, prioritize, and resolve issues that could affect the security of an organization’s infrastructure and data. Having a deep understanding of all the assets in your cloud, on-premises, and hybrid environments is the first step in being able to respond to and contain the most serious threats.
Eliminate Security Blind Spots
Make Informed Decisions Promptly
Regular Updates to Avoid Emerging Threats
Help Desk Support
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Per Month
We offer three avenues of support: email, chat & phone. Within each of these avenues we have three different types of conversation that can happen based off the issue and need. You can ensure an issue will be worked via Email, or look for immediate response via the phone.
Average Wait Time of 80 Seconds
Customer Satisfaction: 96.5%
24x7x365 Support
VCIO Services
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Per Month
Highly fractional position with technical advisory services for small businesses. Strategic Consulting for client’s leadership business team. IT GOAT serves a wide variety of businesses, handling all the responsibilities of an enterprise-level IT department. From routine system maintenance to 24/7 disaster recovery, IT GOAT has the experience and resources to protect your business and help it thrive.
IT Strategy Development
Business Application Development
Data and Business Intelligence
Systems Integrations
Office Productivity
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
