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iSupport Software
4.1
21
iSupport Service Desk helps you to automate incident, problem, change management, reporting, knowledge, asset, end user self help, approval processes, customer surveys and advanced email processing. We leverage your current investments in Microsoft technologies such as Active Directory, SQL, WMI and more. Available for both on premises and hosted.
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Apolo
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iSupport Software Plan
Incident Management
Active Directory Integration
Support for Microsoft SQL Server 2012 and Windows Server 2012
Integration With Third Party SQL Tools
Custom Fields and Numbering
Standard and Customizable Notifications
Approvals
Service Desk
Includes everything from Incident Management plus:
Application Program Interface (API)
Associated Work Items
Opportunity Management Functionality
Email Processing
Customizable Status Levels
Service Contracts