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IntelAgent
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IntelAgent is a multi-award-winning citizen and customer service automation platform that leverages chatbots, voice assistants, data analytics, and machine learning to help the Public Sector deliver better, faster, cheaper access to public services across any digital channel, anytime and in any language.
Your citizens and customers expect more channel choice than ever before. Reimagine your citizen services by being where they need you; web, Messenger, Whatsapp, Alexa, Google Home, Twitter, SMS, email, in-app… you name the channel and our bots will be there.
Our bots do the ordinary so your teams can do the extraordinary. But sometimes, only a human will do. No problem! ‘Switch’ allows your agents to jump into a conversation whenever they’re needed. They’ll get handed the info they need to make the handover seamless, and when they’re done they can switch back to bot mode at the tap of a button. Easy!
Ask anything of IntelAgent with Workflos AI Assistant
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Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
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IntelAgent Plan
Professional
4
/month
Typically purchased by contact centres or organisations with more than 25 customer facing agents or staff.
20 live chat seats
45000 interactions/month
Publish bots to 3 channels
Browser Calling
Advanced Analytics
Standard Support
IntelAgent Starter
2
/month
Ideal for starting your automation journey. Think big, start small, and expand from there!
5 live chat seats
15000 interactions / month
Publish bots to 2 channels
Basic Analytics
Standard Support