Inkling | Workflos AppStore

Inkling

4.3

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Inkling is a SaaS platform that digitizes training and knowledge for frontline workers, enabling them to serve customers better and increasing revenue, employee engagement, and customer satisfaction. It shifts the learning model from teach, study, test to find, learn, and do. Inkling's solutions have been proven to reduce costs and employee turnover.

Website

https://www.inkling.com/

Strengths

Mobile-friendly

Can be accessed on any device
Interactive content

Allows for engaging and immersive learning experiences
Analytics

Provides detailed insights into learner performance

Weaknesses

Limited customization

May not meet specific branding or design needs
Limited integrations

May not integrate with all desired systems or tools
Pricing

May be more expensive than other options

Opportunities

Growing demand for e-learning solutions
Potential for new and innovative features to be added
Opportunities for partnerships with other companies or organizations

Threats

Competing e-learning solutions may offer similar or better features
Decreased demand for e-learning solutions during economic downturns
Changes in regulations or compliance requirements may impact the product

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https://www.inkling.com/

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Review Distribution

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High - rated users

Inkling has many different formatting options so that we can create our InkDocs to our company standards. It is easy to create multiple projects and then to distribute amongst our different departments (Sales & CS). I find it easy to use the distribution rules when adding users to projects. I like how interactive Inkling can be when it comes to user content (quizzes, multiple choice, buttons, etc.). Inkling makes learning fun and interesting! The customer service is excellent! Our rep is always easy to connect with and will work internally to handle our requests in a timely manner. Our rep is also eager to show us new features that might be beneficial, which we appreciate!.At times it is difficult to edit content. We often want to copy information from one project to another and I find myself having to go into the coding of the project in order to do so. There is a lot of room for error when working in coding as opposed to just being able to copy and paste material. We used to have issues with user content (fill in the blanks) not saving, which has since been resolved!.
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Average - rated users

Easy to Navigate, Allows for display of multiple media types, Allows for easy updates to fix bugs, Downloading files is counter intuitive.Does not provide all the tools that teachers would appreciate. For example it allows for quizzes/practice problems but has no way to report results. Does not allow customization.
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Low - rated users

My favorite thing about Inkling is the ease of use for building training documents. The drag-and-drop preset patterns, along with our branding being built in, help eliminate the need to be a great designer and allow the user to focus on the content portion. I often receive feedback from colleagues who really enjoy the ability to create functional, informative, and interactive documents with relative ease.Every now and then, a bug or some type of glitch may cause my document not to work quite the way I want, but the support team is terrific, and I always receive responses and often solutions within 24 hours.