incident.io
4.7
77

Not Claimed

incident.io is a Slack-based incident management tool that allows teams to create and manage incidents seamlessly and quickly. It offers custom severities, incident leads and roles, and automatic post-mortems and incident timelines. It also provides Insights dashboards for learning from incidents in aggregate. The tool integrates with various software such as Notion, Jira, Pagerduty, Opsgenie, and Statuspage. It is designed for everyone, not just engineers.
Developer
incident.io
HQ Location
New York
Year Founded
2021
Number of Employees
41
Strengths
  • Intuitive interface

    Easy to use and navigate

  • Real-time incident tracking

    Provides up-to-date information on incidents

  • Customizable workflows

    Allows for tailored incident management processes

Weaknesses
  • Limited integrations

    May not work with all existing software

  • No mobile app

    Not accessible on-the-go

  • No free plan

    May not be cost-effective for small businesses

Opportunities
  • Can increase market reach
  • Can improve accessibility and convenience
  • Can attract more customers and increase brand awareness
Threats
  • May struggle to gain market share
  • May result in decreased demand for incident management software
  • Can damage reputation and result in loss of customers

Ask anything of incident.io with Workflos AI Assistant

https://incident.io
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incident.io Plan

incident.io offers a free version for small teams and a paid version starting at $49/month for larger teams with advanced features.
Starter $ 16 1 Responder Per Month
Ideal for small teams and startups looking to get started with incident management 3 Workflows 5 Custom Fields 2 Integrations SSO 3 Day SLA
Pro $ 10 Per Year
Comprehensive incident management for high growth startups and scaleups 5 Workflows 10 Custom Fields Unlimited Integrations API & Webhooks Advanced Insights SSO 1 Day Response SLA
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