incident.io
4.7
77
incident.io is a Slack-based incident management tool that allows teams to create and manage incidents seamlessly and quickly. It offers custom severities, incident leads and roles, and automatic post-mortems and incident timelines. It also provides Insights dashboards for learning from incidents in aggregate. The tool integrates with various software such as Notion, Jira, Pagerduty, Opsgenie, and Statuspage. It is designed for everyone, not just engineers.
Strengths
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Intuitive interface
Easy to use and navigate
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Real-time incident tracking
Provides up-to-date information on incidents
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Customizable workflows
Allows for tailored incident management processes
Weaknesses
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Limited integrations
May not work with all existing software
-
No mobile app
Not accessible on-the-go
-
No free plan
May not be cost-effective for small businesses
Opportunities
- Can increase market reach
- Can improve accessibility and convenience
- Can attract more customers and increase brand awareness
Threats
- May struggle to gain market share
- May result in decreased demand for incident management software
- Can damage reputation and result in loss of customers
Ask anything of incident.io with Workflos AI Assistant
https://incident.io
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incident.io Plan
incident.io offers a free version for small teams and a paid version starting at $49/month for larger teams with advanced features.
Starter
16
1 Responder Per Month
Ideal for small teams and startups looking to get started with incident management
3 Workflows
5 Custom Fields
2 Integrations
SSO
3 Day SLA
Pro
10
Per Year
Comprehensive incident management for high growth startups and scaleups
5 Workflows
10 Custom Fields
Unlimited Integrations
API & Webhooks
Advanced Insights
SSO
1 Day Response SLA