ICE
0
0
Integrated Customer Engagement (ICE) offers a perfect solution for businesses to overcome the challenges of todays competitive environment.
Ask anything of ICE with Workflos AI Assistant
http://www.enterice.com/
Apolo
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I have extensive knowledge of our software products and am committed to
providing excellent customer service.
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ICE Plan
PREMIUM
25
0 NA MONTH
NA
General Features
Auto Emails Distribution
Set Email limit for Agent
File Attachments
Email History
Multiple Email Server Configuration
Canned Responses
Predefine Email Templates
E-Ticket Status Options
Informative Report
Service Level Agreements
Spam Detection
Email Transfer and Escalation
Contact Management
Supervisory Console
Email Archiving
Customer Support
Email Support
Phone Support