Hoory is an AI-powered customer support assistant that automates customer communications and provides 24/7 support with zero delays. It understands customer intent, provides relevant answers, and enhances customer loyalty while saving time and reducing business costs. It also doubles up as a shared inbox, giving agents a seamless way to communicate with customers. Key features include inbox management, AI training, team collaboration, customizable widget, and speech recognition. Upcoming features include people management, multilingual support, forms, entities, and dialogues.