Hipporello Service Desk | Workflos AppStore

Hipporello Service Desk

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Hipporello Service Desk is a Trello Power-up that allows you to create Trello cards from online forms and emails. It can be used as an integrated part of your website where customers and employees can submit information in the form of either a contact form or an email directly to your team. The service desk will be shared among your team and all requests will be documented on your progress board. Acknowledged support requests, bug reports, and sales emails flow instantly into your Trello boards.

Website

https://www.hipporello.com/service-desk

Strengths

Customizable workflows

Allows for tailored processes to fit specific business needs
Integrations

Seamlessly integrates with other tools and software
User-friendly interface

Easy to navigate and use for both agents and customers

Weaknesses

Limited reporting capabilities

May not provide in-depth analytics for some businesses
Limited customization options

May not allow for complete customization of certain features
Limited automation capabilities

May not have advanced automation features for some businesses

Opportunities

Can target new industries or regions for growth
Can add new functionalities to attract more customers
Can collaborate with other software providers to offer more comprehensive solutions

Threats

May face competition from other established service desk providers
May experience decreased demand during economic downturns
May face reputational damage and loss of customers due to security breaches

Ask anything of Hipporello Service Desk with Workflos AI Assistant

https://www.hipporello.com/service-desk

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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High - rated users

Hipporello made it easy to use the power-up and add a Contact Us form to my website. The Leading Engineer set up a video call to help me with installation.I wish Hipporello came on the market sooner!.