Higher Logic Thrive | Workflos AppStore

Higher Logic Thrive

4.3

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Higher Logic Thrive is a SaaS solution designed specifically for associations to improve member engagement and interactions throughout the member lifecycle. It includes three products: Higher Logic Thrive Platform, Higher Logic Thrive Community, and Higher Logic Thrive Marketing. The platform integrates community, marketing, and member management into one solution, providing actionable insights to association professionals to increase revenue and minimize technology costs. The community software offers personalized member experiences, investment growth, and retention, while the marketing software enables personalized, scalable, and targeted communications.

Website

https://www.higherlogic.com/what-we-do/online-communities/volunteer-manager

Strengths

Community building

Enables organizations to build and manage online communities
Customization

Offers a high degree of customization to tailor the platform to specific needs
Analytics

Provides detailed analytics and reporting to track community engagement and performance

Weaknesses

Pricing

Can be expensive for smaller organizations or those on a tight budget
Learning curve

May require some training or technical expertise to fully utilize all features
Integration

May not integrate seamlessly with other software or systems

Opportunities

Opportunity to expand and grow online communities with the platform
Potential to enter new markets or industries with the community building capabilities
Opportunity to innovate and improve the platform to stay ahead of competitors

Threats

Facing competition from other community building platforms or software
Potential security threats or breaches that could harm the platform or users
Economic downturns or changes in market conditions that could impact demand for the platform

Ask anything of Higher Logic Thrive with Workflos AI Assistant

https://www.higherlogic.com/what-we-do/online-communities/volunteer-manager

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Review Distribution

👍

High - rated users

The ability to easily allow your members to engage with eachother, securely!.Admin portal is hard to navigate, lots of options, but not easy to find where you need to go to find what you need.
🤔

Average - rated users

The only thing I liked is how ease it was to use pre-built templates.There has been an on-going issue where you're unable to save your work since February 2022 and there were IQA issues in November 2021 - February 2022. It just seems that there's been constant problems on the backend (admitted by the CTO himself). Additionally, the lack of updates and support from their customer support team has ruined the experience. I would suggest paying more for a more reliable service. My department has been under fire by our executive team due to issues from Higher Logic that they don't seem to care about. If you're using this platform for email automation, I give this software a zero. Emails have failed to go out to our contact list, doesn't save, etc. which causes a lot of frustration on the customer/users end. We've missed several deadlines because of their 504 errors and don't hear back from customer service reps for days on end.
👎

Low - rated users

It was a very easy transition from our old HL community to Thrive. Had a great transition team and have had wonderful support since. The Thrive community is easy to edit and having the Thrive marketing along with it is making my job much easier.When we made the switch Thrive membership was only for individuals. That has changed and I just found that out while at Super Forum. I am looking forward to some of the products that are coming out to continue to make the experience even better for our members.