Help Sumo
2.9
1
Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities
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Help Sumo Plan
Wrestler Plan
49
per agent/month
Tickets
Unlimited Users
Up to 3 Staff’s
Knowledgebase
Virtual Sub Domain
Support Email
Affiliate – Referal Link
Home Banner – Config
Social Media
Business Hours
Content management
Email Ticketing
Feedback
Portal Page Design
CSS Customization
SLA Rule
Chat Integration
FAQ and Ticketing
Chat Transfer
Chat Convert to Ticket
Chat Monitor
Affiliate Referral Link
Timezone
Sumo Plan
79
per agent/per month
Tickets
Unlimited Users
Up to 3 Staff’s
Knowledgebase
Virtual Sub Domain
Support Email
Affiliate – Referal Link
Home Banner – Config
Social Media
Business Hours
Content management
Email Ticketing
Feedback
Portal Page Design
CSS Customization
SLA Rule
Chat Integration
FAQ and Ticketing
Chat Transfer
Chat Convert to Ticket
Chat Monitor
Affiliate Referral Link
Timezone
Voice Ticketing
Reporting
Localization
SMS Integration
Kid Plan
29
per agent/month
Tickets
Unlimited Users
Up to 3 Staff’s
Knowledgebase
Virtual Sub Domain
Support Email
Affiliate – Referal Link
Home Banner – Config
Social Media
Business Hours
Content management
Email Ticketing
Feedback
Portal Page Design
CSS Customization
SLA Rule
Chat Integration
FAQ and Ticketing
Baby Plan
19
per agent/month
Tickets
Unlimited Users
Up to 3 Staff’s
Knowledgebase
Virtual Sub Domain
Support Email
Affiliate – Referal Link
Home Banner – Config
Social Media
Business Hours
Content management
Email Ticketing
Feedback
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