HCL iSAM Customer Management
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Developer
HCL Technologies
HQ Location
Noida, Uttar Pradesh
Year Founded
1991
Number of Employees
224,230
Twitter
Strengths
  • Customizable

    Can be tailored to specific business needs

  • Scalable

    Can handle large amounts of data and users

  • Integrated

    Includes multiple features for customer management

Weaknesses
  • Complex

    May require technical expertise to set up and use

  • Expensive

    Higher cost compared to some competitors

  • Limited support

    May not have extensive customer support options

Opportunities
  • Increasing demand for customer management solutions
  • Potential for partnerships with other software providers
  • Opportunity to add new features and improve functionality
Threats
  • Competitors offering similar solutions
  • Decreased demand due to economic factors
  • Increased focus on data security and privacy

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HCL iSAM Customer Management Plan

HCL iSAM Customer Management offers a tiered pricing strategy based on the number of users, starting at $25 per user per month.
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