HappyFox Chat | Workflos AppStore

HappyFox Chat

4.5

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HappyFox Chat is a powerful live chat software that is simple, easy, and fast. It is lightweight and mobile responsive, with integrations to sync and streamline data between HappyFox Chat and other business apps. It brings highly relevant data to every chat, enabling personalized customer service. Native applications for iOS, Android, and Mac allow for customer conversations anywhere, anytime.

Website

https://happyfoxchat.com/

Strengths

Ease of use

Intuitive interface and simple setup process
Customization options

Ability to customize chat widget and chat window to match brand
Real-time monitoring

Ability to monitor website visitors in real-time and initiate chats

Weaknesses

Limited integrations

Integration options are limited compared to other chat software
Pricing

Pricing can be expensive for larger teams or businesses
Mobile app

Mobile app is not as robust as desktop version

Opportunities

Opportunity to integrate AI chatbots for improved customer service
Opportunity to expand integration options with other software
Opportunity to expand into international markets with multi-language support

Threats

Competition from other chat software providers
Increased focus on data privacy and security may impact customer trust
Economic downturn may impact customer spending on software

Ask anything of HappyFox Chat with Workflos AI Assistant

https://happyfoxchat.com/

Apolo

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Review Distribution

👍

High - rated users

HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing.HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface.
🤔

Average - rated users

ready to use code, scale easily, easy install.form pattern ( form shape) is too classic.
👎

Low - rated users

Well, it's fairly easy to use and fairly affordable compared to competition.They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good.