HaloCRM
4.9
1
HaloCRM is a customer service platform that unifies customer communications and offers advanced features such as reporting, automation, and virtual agents. It is quick to launch and scale, and is delivered by an in-house team.
Strengths
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Customizable
Allows for tailored workflows and fields
-
Integrations
Seamlessly integrates with other software
-
Reporting
Provides detailed analytics and reporting
Weaknesses
-
Pricing
Can be expensive for small businesses
-
Ease of Use
May require some training to fully utilize
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Limited Features
May not have all the features some businesses need
Opportunities
- Growing demand for CRM software
- Potential for new features to be added
- Opportunity for partnerships with other software companies
Threats
- Competing with other established CRM software
- Decreased demand due to economic factors
- Potential for security breaches and loss of customer data
Ask anything of HaloCRM with Workflos AI Assistant
https://halocrm.io/
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HaloCRM Plan
HaloCRM offers three pricing plans starting at $25/user/month with increasing features such as automation, integrations, and advanced reporting.
All-Inclusive Customer Service Software
35
Per Month
Simple, transparent pricing.
No tiered-plans or locked-away features, just all-inclusive CRM.
Email Ticketing
Knowledge Base and Article Approvals
Collaboration Features
Real-Time Reports and Dashboards
Multi SLAs and Workdays
Virtual Agent
Live Chat
Multiple Products
Custom Roles and Permissions
API
Omnichannel
Custom Fields
Social Media Integrations
CSAT and One-Click Feedback
Sandbox Environment
Skills Based Routing
Automation Rules
Canned Text