Gusto (by Dovetail )
4.7
24
Gusto is a restaurant management solution that offers POS functions with a conversational ordering interface and online ordering capabilities. It also has enterprise features for controlling menu, pricing, taxes, discounts, and more across multiple stores, as well as reporting and analytics tools. Gusto integrates with web ordering, kiosks, and catering systems for maintaining menu, pricing, discounts, and loyalty points. It is designed for casual chain restaurants, bars, nightclubs, full-service restaurants, and franchises.
Strengths
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User-friendly interface
Easy to navigate and use
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All-in-one HR solution
Includes payroll, benefits, and HR management
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Affordable pricing
Competitive pricing for small businesses
Weaknesses
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Limited customization options
May not meet the needs of larger or more complex businesses
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Limited integrations
May not integrate with all necessary software
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Limited customer support
Customer support is only available during business hours
Opportunities
- Could increase market share by integrating with more software
- Could improve customer satisfaction by offering 24/7 support
- Could attract larger or more complex businesses by offering more customization
Threats
- Competitors offering similar HR solutions
- Small businesses may cut back on HR software spending during a recession
- Changes in HR regulations could impact the software's functionality
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Media
Gusto (by Dovetail ) Plan
Gusto (by Dovetail) offers a tiered pricing strategy with three versions, starting at $29 per user per month.