Guestmeter
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Guestmeter is a SaaS platform that helps hospitality industry professionals capture guest feedback through surveys sent via SMS, email, or printable QR cards. It also identifies happy and unhappy guests to prevent negative online reviews and improve overall guest experience.
Strengths
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User-friendly interface
Easy to navigate and use
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Real-time feedback
Provides instant feedback from guests
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Customizable surveys
Allows for tailored surveys to fit specific needs
Weaknesses
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Limited integrations
Does not integrate with all property management systems
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Limited reporting options
Reporting options are not as robust as some competitors
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Limited language options
Only available in a few languages
Opportunities
- Can expand into new regions and industries
- Can increase market share by integrating with more property management systems
- Can increase market share by offering surveys in more languages
Threats
- Competitors with similar products and features
- Decrease in travel and hospitality industry due to economic factors
- Negative reviews can harm reputation and decrease sales
Ask anything of Guestmeter with Workflos AI Assistant
https://www.guestmeter.com
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Guestmeter Plan
Guestmeter offers three pricing plans starting at $49/month, with features such as unlimited surveys, custom branding, and real-time reporting.
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