Gridlex Zip
4.8
4
This is a CRM and customer service help desk software that allows for outbound and inbound calling, SMS text messaging, and email inbox management. It includes ticketing, customer support automations, custom workflows, ticket templates, custom objects, integrations with CRM and other tools, reporting and analytics, and security roles and permissions. It also includes marketing automation, contact management, organization profiles, activities, pipelines, opportunities, forecasts and goals, task and calendar management, custom objects, integrations with help desk and other tools, reporting and analytics, and security roles and permissions. It can be customized to meet specific sector, industry, and organization needs.
Strengths
-
Efficient
Quickly compresses large files
-
User-friendly
Easy to use interface
-
Affordable
Reasonably priced compared to competitors
Weaknesses
-
Limited features
Lacks advanced compression options
-
Compatibility issues
May not work with certain operating systems
-
No cloud integration
Cannot directly compress files from cloud storage
Opportunities
- Add more advanced compression options
- Integrate with popular cloud storage services
- Attract new customers with a free trial period
Threats
- Competitors offering similar products
- New compression methods may make Gridlex Zip obsolete
- Potential security vulnerabilities in the software
Ask anything of Gridlex Zip with Workflos AI Assistant
https://www.gridlex.com/
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Gridlex Zip Plan
Gridlex Zip offers a freemium pricing model with a basic free version and premium features starting at $9.99 per month.
US
10
1 User Per Month
CALL, SMS TEXT, EMAIL & MORE FROM ONE CRM & CUSTOMER SERVICE HELP DESK SOFTWARE
Ticketing to track customer issues and ensure that those issues are resolved quickly
Customer Support Automations to reduce routine work
Custom Workflows to match your various processes- customer support to finance to IT
Custom Ticket templates to capture the nuances of your activities
Integrations with CRM and other tools to minimize data entry
Reporting and Analytics for complete insight in to your Help Desk and customer service operations
Security Roles and Permissions so that only the relevant people are doing the tasks appropriate for them
Marketing Automations to automate email templates and increase sales productivity
Contact Management to collect information of your customer contacts in one place
Organization Profiles suited to the specific needs of your customers
Activities, Pipelines and Opportunities to track end to end sales process
Forecasts and Goals to manage performance of your sales team
Customize your entire CRM to meet the specific needs of your sales
Tasks & Calendar to set reminders, goals, follow ups and events
Custom Objects to record and match your operations specific data
Integrations with Help desk and other tools to minimize data entry
Reporting and Analytics for full insight in to your sales and marketing activities
Security Roles and Permissions by territory and group so that each team is working on what they are supposed to
Outbound & Inbound Calling for personal and teams
Send & Receive SMS Text Messages for personal and teams
Send & Receive Email Inbox for personal and teams
India
500
1 User Per Month
CALL, SMS TEXT, EMAIL & MORE FROM ONE CRM & CUSTOMER SERVICE HELP DESK SOFTWARE
Ticketing to track customer issues and ensure that those issues are resolved quickly
Customer Support Automations to reduce routine work
Custom Workflows to match your various processes- customer support to finance to IT
Custom Ticket templates to capture the nuances of your activities
Integrations with CRM and other tools to minimize data entry
Reporting and Analytics for complete insight in to your Help Desk and customer service operations
Security Roles and Permissions so that only the relevant people are doing the tasks appropriate for them
Marketing Automations to automate email templates and increase sales productivity
Contact Management to collect information of your customer contacts in one place
Organization Profiles suited to the specific needs of your customers
Activities, Pipelines and Opportunities to track end to end sales process
Forecasts and Goals to manage performance of your sales team
Customize your entire CRM to meet the specific needs of your sales
Tasks & Calendar to set reminders, goals, follow ups and events
Custom Objects to record and match your operations specific data
Integrations with Help desk and other tools to minimize data entry
Reporting and Analytics for full insight in to your sales and marketing activities
Security Roles and Permissions by territory and group so that each team is working on what they are supposed to
Outbound & Inbound Calling for personal and teams
Send & Receive SMS Text Messages for personal and teams
Send & Receive Email Inbox for personal and teams
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
