Greenlight CRM
4.8
18
Greenlight CRM is call centre software that offers a comprehensive solution for customer contact technology needs. It is a hosted solution that is user-friendly, compliant, customizable, and feature-rich.
Strengths
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Customizable workflows
Ability to create unique workflows to fit specific business needs
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Integrations
Seamless integration with other software and tools
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Automated reporting
Automated reporting and analytics for better insights
Weaknesses
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Limited features
Lacks some advanced features compared to competitors
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Steep learning curve
May take time to fully understand and utilize all features
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Limited customer support
Customer support may not be as responsive or helpful as desired
Opportunities
- Potential for future updates and additions to improve functionality
- Increasing demand for CRM software in various industries
- Opportunities for partnerships with other software and service providers
Threats
- Intense competition from established CRM providers
- Potential impact of economic downturn on demand for CRM software
- Growing concerns over data privacy and security may impact customer trust
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https://callcentresoftware.co.uk
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Greenlight CRM Plan
Greenlight CRM offers a tiered pricing strategy with three versions ranging from $15-$45 per user per month, with increasing features.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
