Grasp
4.4
32
Grasp is a SaaS platform that consolidates various communication channels to provide a comprehensive view of customer interactions.
Strengths
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Intuitive UI
Easy to use interface for all users
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Real-time analytics
Provides up-to-date data for informed decision making
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Customizable dashboards
Allows users to tailor the platform to their specific needs
Weaknesses
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Limited integrations
May not be compatible with all necessary software
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No mobile app
Not accessible on-the-go
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Limited customer support
May not provide adequate assistance for all users
Opportunities
- Potential to reach new customers and increase revenue
- Opportunity to increase compatibility and attract more users
- Opportunity to increase accessibility and convenience for users
Threats
- May struggle to compete with larger, more established companies
- Decreased demand for SaaS products during a recession
- Increased scrutiny and regulations around data privacy and security
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https://www.getgrasp.com/
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Grasp Plan
Grasp offers a freemium pricing model with a basic version for free and a premium version with additional features for $9.99 per month.
Premium
29
1 /user/month
For small service teams wishing to professionalise.
Unlimited conversations
1 team inbox
Unlimited contacts
Custom
59
For large service teams who want to stand out.
Reporting
Customised API
Personal Grasp support
Multi-brand support
Live chat channel
Mobile app
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
