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Real-time analytics
Provides real-time website analytics for better decision-making
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User-level tracking
Tracks user behavior and provides insights on individual user activity
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Easy integration
Easy to integrate with other tools and platforms
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Limited features
Lacks some advanced features compared to other analytics tools
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Expensive pricing
Pricing may be too high for small businesses
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Limited customization
Limited customization options for reports and dashboards
- Potential to expand feature set to compete with other analytics tools
- Opportunity to target small businesses with more affordable pricing plans
- Opportunity to integrate with more platforms to increase usability
- Competition from other analytics tools with more advanced features
- Potential decrease in demand due to economic downturn
- Increased concerns over data privacy and security may impact usage
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https://www.gosquared.com/Review Distribution
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High - rated users
Enables you to do something with your website analytics, not just see what the stats are. Smart Groups for automated reporting and targeted messaging is an especially cool feature. The team are awesome, very friendly and helpful to us and our customers.Could be better geared for enterprise customers. Sometimes it could be easier to manage all of our customers' accounts simultaneously.
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Average - rated users
Helps to analyze website metrics in a more complete way, making improvements in terms of user experience based on the results obtained. Customer service team is a great ally when you have any type of doubt or concern.Should improve their integrations with WordPress to further exploit its benefits.
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Low - rated users
None mentioned.Requires contacting non-existing customer service to upgrade or even use the plan. Takes away features until you contact their customer service, which does not reply.