gominga is a review management software designed to help businesses collect and respond to customer feedback from within a unified platform. Key features include customer experience management, activity tracking, response management, customizable templates, review notification, and sentiment analysis. Teams using gominga's modular solution can determine the number of items managed on each platform, streamline competition monitoring, expand customer service and boost customer loyalty. The product review management module enables users to evaluate product reviews and questions, identify market opportunities and problems, determine the strengths and weaknesses of their products and integrate customer feedback into their product development processes. gominga also offe...