Genbook
4.6
289
Genbook is an online solution that helps small businesses in the hair, beauty, personal service, and wellness industries build a better business experience. It has helped over 22,000 businesses since 2006.
Strengths
-
Ease of use
Simple and intuitive interface
-
Customization
Ability to customize booking pages and emails
-
Mobile app
Companion mobile app for managing appointments on-the-go
Weaknesses
-
Limited integrations
Few integrations with other software
-
Pricing
Relatively expensive compared to some competitors
-
No-shows
No built-in feature for preventing or charging for no-shows
Opportunities
- Opportunity to expand into new markets or industries
- Potential for partnerships with complementary software providers
- Opportunity to add new features or integrations to stay competitive
Threats
- Intense competition from established and emerging players
- Potential impact of economic downturn on demand for services
- Potential impact of new regulations or laws on the industry
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Review Distribution
-
👍
High - rated users
No information provided for high-rated segment.
-
🤔
Average - rated users
Customers liked Genbook initially for its scheduling platform and review system, but were disappointed with the price increases and lack of features compared to competitors.
-
👎
Low - rated users
Customers appreciate the simplicity of Genbook's online appointment system and the time it saves them, with no major complaints or recommendations for improvement.
Media
Genbook Plan
Genbook offers three pricing plans: Solo for $25/month, Team for $45/month, and Pro for $85/month, each with increasing features and capabilities.
Solo
29
per month
Perfect for the solo-entrepreneur
Includes all features
Unlimited appointments and reminders
Customer support
No hidden fees
Free iPhone & Android apps
Team
59
per month
2-5 Users
Includes all features
Perfect for entrepreneurs with a team up to 5 users
Unlimited appointments and reminders
Customer support
No hidden fees
Free iPhone & Android apps
Company
99
per month
6-12 Users
Includes all features
Established businesses with more than 6 users
Unlimited appointments and reminders
Customer support
No hidden fees
Free iPhone & Android apps
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