Formilla.com
4.7
28
Formilla.com is a cloud-based provider of customer messaging software that offers Live Chat and marketing automation tools in one platform. It allows for easy installation on any website and provides real-time visitor monitoring to initiate chats with customers and increase engagement. Mobile apps are also available for Android and iPhone devices.
Strengths
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Live chat
Real-time customer support
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Customizable
Tailored to fit your brand
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Multi-channel
Supports chat, email, and social media
Weaknesses
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Pricing
Can be expensive for small businesses
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Limited integrations
Does not integrate with all popular platforms
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No phone support
Only offers chat and email support
Opportunities
- Increasing demand for live chat support
- Potential for new features to be added
- Opportunity to partner with other SaaS companies
Threats
- Many other live chat software options available
- Decreased demand for customer support services
- Potential for data breaches and loss of customer trust
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http://www.formilla.com
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Media
Formilla.com Plan
Formilla.com offers a tiered pricing strategy with features such as live chat, email, and mobile support starting at $11.99/month.
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