Flip CX, formerly named RedRoute, Inc., is a technology company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service. Imagine the power of Alexa-like voice automation but for your business operations. Voice as a channel - that’s what we’ve created. If you think about it, Voice is fundamental to building that human connection with your customers. It instills trust in a way that email, SMS, and socials can’t… not even with the help of emojis. With Voice, you can stop hiding from your customers and start driving LTV in a new, and a unique channel - with endlessly scalable possibilities. What does that look like in reality? Think about your call center, there are always too many calls and not enough agents. With Voice, you’re automating the simple calls so your agents can focus on the complex issues - saving their sanity, reducing your churn rate, and satisfying your customers rapidly all at once. You’re providing spectacular EX and CX, while also saving money. It’s a no-brainer.