Flexydial ensures customer experience as one of the best dialer management software in the IT industry. As software, it enables customers to handle remote work management with admin access to real-time reports with the agents, monitor and analyze inbound and outbound calls, and more. A few of its features include – predictive dialers, callbacks, dispositions, CRM integration, better customer experience, skill-based routing, analyzing real-time insights, agent management, and more.