FixMe.IT
4.7
367
FixMe.IT is a remote support application that allows for on-demand and unattended technical assistance to clients worldwide. It starts at $25 per month per seat and includes features such as branding, multi-session handling, file transfer, and session recording.
Strengths
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Remote access
Allows remote access to computers
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Easy to use
User-friendly interface
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Affordable
Reasonable pricing
Weaknesses
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Limited features
Lacks some advanced features
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No mobile app
No mobile app available
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No free trial
No free trial offered
Opportunities
- Can add more advanced features
- Can develop a mobile app
- Can offer a free trial to attract more customers
Threats
- Facing competition from other remote access software
- Security concerns related to remote access
- Economic downturn affecting sales
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FixMe.IT Plan
FixMe.IT offers a pay-per-use pricing model with two versions: Lite for $30/month and Pro for $50/month.