Review Distribution

• 👍

  High - rated users

  EzLynx is best solution for any insurance agent who is growing. EzLynx helps agency to streamline his work, manage his customer data and generate more business by focusing more on marketing. It saves lot of agent's time and efforts. EzLynx offers seamless integration with many carriers and Agency Management Systems. Prompt Defaults are time-saver for those repeated questions for carriers. Exporting data from EzLynx to your AMS is as easy as simple click. In EzLynx, your customer data is stored securely and permanently unless you delete it explicitly. EzLynx is must have solution for any independent insurance agency which wants to grow soon and fast.Currently carrier specific questions are scattered throughout all pages. They need to be streamlined more and should be placed at one place if possible.

• 🤔

  Average - rated users

  I like their super search! It is very handy and makes it easy to navigate their site. I also like how their platform is all online and cloud-based. Their price is a substantial amount more than what we were paying, but we didn't have all the tools that EZLynx provides.I don't like that the rater inside EZLynx doesn't offer property pre-fill. Their site and how to work their different systems on the site is time-consuming and not easy to learn. I also dislike the lack of communication from the conversion and onboarding team. They could do so much better.

• 👎

  Low - rated users

  the potential it has and many many features it offers.Customer service is an absolute joke, dont ever plan on anyone answering the phone the hold times are 10-30-50 minutes long so you have no choiuce but to have someone call you back. The issue with this is as soon as you hang the phone up you are onto something else. When they do call you back you can be assured that they will help you with the one item you called in about and immediatly direcvt you to the online training videos that are 5-7 years old. you will feel the pressure to wrap up any question you might have so they can get off the phone and direct you to the videos and self learning. OH and if its close to the end of the day you can almost garuntee that you will be hung up on right in the middle of your conversation THIS IS LIKE CLOCKWORK DAILY. Onboarding: this is a laughable, what this really means is that you pourchase the software and put down your $1,000 or $2,000 and then after a few days you are giving an appointment for a MONTH later to get started. So you ask what am i supposed to do until then after all your trying to start a business right. ANSWER: self training videos link YEAH!!!!!! the trainig call when you do get onto the phone with the trainer after a month you have 100 questions and dont know where to start or what to ask.

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