Exterro - Legal Hold, eDiscovery, & Data Privacy Platform

4.3

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Exterro Orchestrated E-Discovery Suite is a cloud-based platform that unifies all phases of e-discovery across the EDRM, enabling customers to manage, measure, and optimize e-discovery processes. It integrates Exterro Legal Hold, Exterro E-Discovery Data Management, and Exterro Project Management, which enable users to scope, create, distribute, and track legal hold notifications, collect, process, review and produce electronically stored information, and orchestrate the workflows, tasks and activities associated with e-discovery and other legal and information governance processes. The platform also offers integrations with third-party data sources, infrastructure applications, and legal and e-discovery tools to streamline workflows and yield cost- and time-savings for in-house legal teams and law firms alike.

Website

http://www.exterro.com/

Developer

Exterro

HQ Location

Beaverton, OR

Year Founded

2004

Number of Employees

485

Twitter

@Exterro

Strengths

Comprehensive

Offers a complete suite of legal hold, eDiscovery, and data privacy solutions
Customizable

Allows for customization of workflows and processes to fit specific business needs
Integrations

Integrates with a variety of third-party tools and platforms

Weaknesses

Complexity

May be too complex for smaller organizations or those with limited resources
Cost

Pricing may be prohibitive for some businesses
Learning Curve

May require significant training and onboarding for users

Opportunities

Increasing demand for legal hold, eDiscovery, and data privacy solutions presents growth opportunities
Potential to expand into new markets or industries
Opportunities to form strategic partnerships with other software providers or legal service providers

Threats

Competitive landscape includes established players and new entrants
Changes in data privacy regulations could impact demand for the platform
Data breaches or security incidents could damage the platform's reputation and customer trust

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Review Distribution

👍

High - rated users

Customers appreciate the automated reminders, reporting, and escalations features of Exterro. They find the tool useful for their purposes and suggest enhancements to further improve it.
🤔

Average - rated users

Customers like the options and functionality of Exterro but dislike the lack of formatting abilities for messaging features and the inability to select delivery time for future messages. They also suggest adding features to track if messages have been opened.
👎

Low - rated users

Customers like the functionality and options of Exterro but suggest adding a mass upload feature. They use Exterro to keep track of custodians and their data.