eServeCloud is a conversational engagement platform from CallComm Technologies. Through our wide array of customer support products, we help businesses integrate omni-channel communication with cloud-based applications. Our main aim is to ensure that your customer support is well-equipped to easily engage and serve your customers better at every step of the communication and support process. Some of our popular customer engagement and post-sales support products include: Sales Acceleration Message Exchange Contact Center Sales Acceleration Our Sales Acceleration is an easy-to-use, custom-built tool that assists your inside sales team. It is a modern software that is designed to ensure quick, hassle-free and excellent sales engagements. It boasts of a one-click multi-channel communication that also offers real-time analytics for your sales team. Therefore, your team can generate more leads, connect faster with the prospects, engage better and close more deals efficiently. Message Exchange It is a powerful text messaging software for customer service and sales. It is a one-stop solution for all your messaging needs with existing customers, online chat with website/ app visitors, and enables engagement with mobile and online customers. The software offers an open cloud platform for text as well as digital messaging to connect people and businesses at scale. Contact Center Contact Center is an asset for a customer support team that wants to be readily available for their customers round-the-clock. The efficient software is a multi-tenant, highly scalable, and always-on tool that is a great support for businesses of any size. The real-time KPIs and live dashboards help you power your decisions with filtered and relevant data. The tool helps you leverage cloud-communication for omni-channel. Moreover, the entire agent experience is simplified with more impetus on enterprise features for all business sizes.