Eptica Self Service | Workflos AppStore

Eptica Self Service

3.2

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Eptica is a European company that provides multi-channel customer interaction software to over 280 companies. Their web-based applications improve customer experience and business effectiveness.

Website

http://www.enghouse.com

Developer

Enghouse Systems

HQ Location

N/A

Twitter

@EnghouseInterac

Strengths

Efficient

Automates customer service tasks
Customizable

Can be tailored to specific business needs
Multilingual

Supports multiple languages for global businesses

Weaknesses

Limited Integration

May not integrate with all existing systems
Complex Setup

May require technical expertise to set up
Costly

May be expensive for small businesses

Opportunities

Can improve customer service response times
Can provide quick and accurate responses to customer inquiries
Can support businesses in multiple countries with multilingual capabilities

Threats

May face competition from other self-service software providers
May become outdated as technology advances
May be impacted by economic downturns affecting business budgets

Ask anything of Eptica Self Service with Workflos AI Assistant

http://www.enghouse.com

Apolo

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