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Epicor Service CRM
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Epicor Service CRM is a web-based customer retention solution for automotive service providers that helps businesses build stronger relationships with customers, meet customer expectations, and identify and address issues before they become bigger problems. It aims to improve customer retention capabilities and increase the number of repeat customers while reducing the cost of acquiring new ones.
Strengths
  • Customizable

    Ability to tailor the software to specific business needs

  • Integration

    Seamless integration with other Epicor products

  • Mobile Access

    Ability to access the software from mobile devices

Weaknesses
  • Complexity

    Steep learning curve for new users

  • Limited Features

    Lacks some advanced features found in other CRM software

  • Cost

    Relatively expensive compared to other CRM software options

Opportunities
  • Growing demand for CRM software in various industries
  • Opportunity to expand into new markets and industries
  • Potential for partnerships with other software providers
Threats
  • Intense competition from other CRM software providers
  • Potential impact of economic downturn on demand for CRM software
  • Potential security breaches and data privacy concerns

Ask anything of Epicor Service CRM with Workflos AI Assistant

https://www.epicor.com/en-us/business-need/customer-relationship-management/mechanicnet/
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Epicor Service CRM Plan

Epicor Service CRM offers three pricing plans starting at $30/user/month with increasing features and capabilities for each version.
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