
Epic Connections
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EPIC provides oversight and governance to help contact centers operate efficiently.
Strengths
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Integrations
Seamless integration with various platforms
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Customization
Highly customizable to fit specific business needs
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Scalability
Easily scalable to accommodate business growth
Weaknesses
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Pricing
Relatively expensive compared to competitors
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Learning Curve
Steep learning curve for new users
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Limited Features
Limited features compared to other SaaS products
Opportunities
- Opportunity to expand into new markets
- Opportunity to add new features and functionalities
- Opportunity to form partnerships with other companies
Threats
- Intense competition from other SaaS products
- Potential impact of economic downturn on sales
- Potential security breaches and data loss
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https://epicconnections.com/

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Epic Connections Plan
Epic Connections offers a tiered pricing strategy with three versions, Basic, Pro, and Enterprise, with increasing features and pricing.