Easy Storage Solutions | Workflos AppStore

Easy Storage Solutions

4.7

661

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Easy Storage Solutions is a cloud-based property management system for self-storage companies. The system features a website that supports credit card processing as well as online payments and booking. The solution can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections and perform other crucial processes for self-storage businesses. The system has automatic data backup capabilities, can generate statistical reports, handle online customer rentals, retain customer contact information and integrate with Google maps. Recurring payments can be automated within the system, and site facility maps can also be uploaded to the system.

Website

http://www.storageunitsoftware.com

Strengths

User-friendly interface

Easy to navigate and use
Affordable pricing

Competitive pricing for small businesses
Customizable features

Allows for tailored solutions to fit specific needs

Weaknesses

Limited integrations

May not integrate with all necessary software
Limited storage capacity

May not be suitable for larger businesses with high storage needs
Limited customer support

May not offer 24/7 support or dedicated account managers

Opportunities

Can increase market share by integrating with more software
Can attract larger businesses by increasing storage capacity
Can attract more customers by offering more comprehensive support options

Threats

May face competition from other storage solutions
May see decreased demand during economic downturns
May face reputational damage and loss of customers due to data breaches

Ask anything of Easy Storage Solutions with Workflos AI Assistant

http://www.storageunitsoftware.com

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Review Distribution

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High - rated users

Easy Self Storage goes a long way in automating many of the process steps we require. If you have a question, you reach a someone who works for ESS (not a call center) who can answer that question quickly.ESS provides a package of offerings to complement the self storage software solution, but feels like there are different mini-companies operating together. It would be good to have these rolled under one operating structure to provide consistency. They are all good, but 'feels' different if that makes sense...
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Average - rated users

The layout of the software is fairly easy to read, legible. Also, the customer service team is knowledgeable. They are there to help solve problems.Their customer service is only available Monday-Friday: 8:00 - 5:00 MST Saturday: Closed Sunday: Closed. Also, when making notes under individual notes, you have to make sure to click on create note or it they do not save, and notes can be deleted, once saved,(forever) by anyone.
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Low - rated users

The software is not user-friendly and has a lot of glitches. The customer service is not helpful and takes a long time to respond to issues. The pricing is also too high for the quality of the software.