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Intuitive Interface
Easy to use interface for non-technical users
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Customizable Workflows
Ability to create custom workflows to fit specific business needs
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Call Recording
Ability to record and store calls for quality assurance and training purposes
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Limited Integrations
Limited integrations with other software and tools
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No Mobile App
No mobile app available for on-the-go access
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Limited Reporting
Limited reporting capabilities compared to other similar products
- Opportunity to develop a mobile app for on-the-go access
- Opportunity to expand integrations with other software and tools
- Opportunity to improve reporting capabilities to better compete with other similar products
- Competition from other similar products in the market
- Potential impact of economic downturn on sales and revenue
- Potential impact of regulatory changes on product and business operations
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https://www.dyl.com

Review Distribution
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👍
High - rated users
There are no high-rated reviews for DYL.
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🤔
Average - rated users
Some users like the ability to see if a call is a lead or a current customer, but there are many complaints about the system freezing, losing notes, difficulty with campaigns, and issues with faxing and caller ID.
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👎
Low - rated users
There are many complaints about DYL's customer service, billing practices, and technical issues, including system crashes and data loss.
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