Dubber
4.7
35
Dubber is a cloud-based call recording and voice AI solution that is compliant and scalable. It automatically captures and securely stores every call or conversation, enriches it with AI, and provides real-time search, sentiment analysis, alerts, and notifications.
Strengths
-
Cloud-based
Accessible from anywhere with an internet connection
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Automatic transcription
Saves time and effort in transcribing calls
-
Scalable
Can accommodate businesses of any size
Weaknesses
-
Limited integrations
May not work seamlessly with all other software used by a business
-
Relatively expensive
May not be cost-effective for smaller businesses
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Requires internet connection
May not be accessible in areas with poor internet connectivity
Opportunities
- Increasing need for compliance and quality assurance in customer service
- Opportunity to expand functionality and compatibility with other software
- Potential to expand into new regions and markets
Threats
- Other call recording software providers may offer similar or better features
- Changes in laws and regulations may impact the use and availability of call recording software
- Potential for data breaches and other security threats
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Media
Dubber Plan
Dubber offers three pricing plans: Lite at $10/month, Pro at $30/month, and Business at $60/month, each with increasing features.
Call DUB
14
Per User, Per Month
No excess charges
Call recording for single users, with a full range of recording features.
No usage limit
No storage limits
Teams and permissions
Dubber API
Mobile App
Transcription
Tagging
Instant search
DUB AI
29
Per User, Per Month
No excess charges
Utilising voice AI to enable new insights via transcription and sentiment data.
No usage limit
No storage limits
Teams and permissions
Dubber API
Mobile App
AI Transcription
Tagging
Instant Search
AI Sentiment analysis
SSO Free Forever
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