DialerAI
4.7
5
DialerAI is a multi-tenant call center solution with billing that can support businesses offering call center services or organizations using it for lead generation, market research, voting, or predictive dialing. It can handle from 10 to hundreds of agents and millions of calls per day, including inbound calls and direct contacts to an IVR or live agent. Customers can choose their own VoIP telecoms carriers worldwide. Developed by Star2Billing S.L. in 2009.
Strengths
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Efficiency
Automates dialing process, saving time and increasing productivity
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Accuracy
Uses AI to analyze data and make informed decisions, reducing errors
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Scalability
Can handle large volumes of calls and data, making it suitable for growing businesses
Weaknesses
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Cost
May be expensive for small businesses or startups
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Integration
May require additional software or hardware to integrate with existing systems
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Dependence on Internet
Relies on stable internet connection for optimal performance
Opportunities
- Growing demand for efficient and accurate customer service solutions
- Potential to offer customized solutions for specific industries or businesses
- Opportunity to expand into new markets and regions
Threats
- Competitors offering similar solutions may capture market share
- Potential for regulations or laws to limit or restrict the use of AI in certain industries or regions
- Concerns over data privacy and security may limit adoption by some businesses or customers
Ask anything of DialerAI with Workflos AI Assistant
https://dialer.ai/features-predictive-dialer/
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DialerAI Plan
DialerAI offers a pay-as-you-go pricing model with features such as predictive dialing, IVR, and CRM integration starting at $0.015 per minute.
Call-Center Dialer 100 ports
399
20 Agents, 50,000 calls / SMS per day
Small system for small call centers handling inbound and outbound calls
Full Training and Support
Answering Machine Detection
Inbound Calling
5 Tenants
Call-Center Dialer 25 ports
199
10 agents, 10,000 calls/SMS per day
Budget system for small outbound call-center operations
Full Training and Support
Answering Machine Detection
Call-Center Dialer 250 ports
599
40 agents, 125,000 calls / SMS per day
White labeled system for selling call-center systems to your customers.
Full training and support
Answering Machine Detection
Inbound Calling
10 Tenants
White Label
Developer API
Customer Billing
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
