Dial A Nerd
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IT support services for educational institutions, professional firms, SMEs, home users, and small businesses. Services include on-site and off-site support, network architecture design, managed services, remote monitoring, and SLA with unlimited remote and telephonic support for a fixed monthly fee.
Strengths
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24/7 Availability
Support available round the clock
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Expertise
Highly skilled and experienced technicians
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Remote Support
Can resolve issues remotely
Weaknesses
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Cost
Can be expensive for small businesses
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Limited Services
Only provides IT support
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Response Time
May take time to respond to requests
Opportunities
- Can expand services to include other areas of IT
- Can partner with other companies to offer more comprehensive solutions
- Can increase marketing efforts to reach more customers
Threats
- Competitors offering similar services
- Decrease in demand due to economic conditions
- Changes in technology may make services obsolete
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https://dialanerd.co.za/
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Dial A Nerd Plan
Dial A Nerd offers three pricing plans with varying features, starting at $29 per month for basic support.
Business IT Support Contract
2
5 Users Per Month
We use a secure Remote Monitoring and Management tool that lets us comprehensively and proactively support your IT environment and make sure your business runs seamlessly.
Less downtime – We can immediately “remote in” (with permission) to solve your IT challenges. Yes, to increased productivity and reduced business interruption. No, to complicated delays and frustration.
No more firefighting – Our proactive maintenance reduces unexpected issues.
Affordable – Flat-rate support means you can budget with confidence with no surprises. And since we own and standardise the IT environment, your implementation costs are significantly reduced.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
