Deskero | Workflos AppStore

Deskero

4.5

174

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Deskero is a simple help desk software that allows for effective customer engagement through personal conversations and a no-frills satisfaction platform.

Website

http://www.deskero.com/

Developer

Nabra ltd

HQ Location

London, United Kingdom

Year Founded

2012

Number of Employees

Twitter

@deskerocare

Strengths

Ease of use

Intuitive interface and simple navigation
Customization

Flexible and customizable features to fit specific business needs
Omnichannel support

Ability to manage customer interactions across multiple channels

Weaknesses

Limited integrations

Few integrations with other software and tools
Pricing

Relatively expensive compared to other similar products
Reporting

Limited reporting and analytics capabilities

Opportunities

Opportunity to expand into new markets and industries
Potential partnerships with other software providers to increase integrations
Opportunity to integrate AI and machine learning for improved customer service

Threats

Intense competition from other SaaS providers in the customer service industry
Potential impact of economic downturn on customer service budgets
Potential security breaches and data privacy concerns

Ask anything of Deskero with Workflos AI Assistant

http://www.deskero.com/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

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