Demandforce | Workflos AppStore

Demandforce

3.5

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Demandforce is a SaaS solution that helps businesses automate front office tasks and streamline communications. It offers features such as automated appointment reminders and reputation management in one place.

Website

http://www.demandforce.com

Developer

Demandforce

HQ Location

San Francisco, CA

Year Founded

2003

Number of Employees

131

Twitter

@Demandforce

Strengths

Automation

Automates appointment reminders, confirmations, and follow-ups
Customization

Allows customization of email and text message templates
Integration

Integrates with popular practice management software

Weaknesses

Pricing

Pricing can be expensive for small businesses
Limited Features

Limited features compared to other marketing automation software
Learning Curve

Can have a steep learning curve for new users

Opportunities

Opportunity to expand into new markets and industries
Opportunity to add new features and functionality
Opportunity to form partnerships with other software providers

Threats

Competition from other marketing automation software providers
Economic downturn could lead to decreased demand for marketing automation software
Data security breaches could lead to loss of customer trust and reputation damage

Ask anything of Demandforce with Workflos AI Assistant

http://www.demandforce.com

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Review Distribution

👍

High - rated users

Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process.Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.
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Average - rated users

If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.