Decode is a Conversation Intelligence Platform enabling you to collate all your conversations across multiple platforms and to capture rich human emotions, feedback, opinions and insights found in all your conversations to drive growth, improve sales, and increase customer satisfaction. How it Works? 1. Converse Converse with your users/customers seamlessly on Decode Live and get real-time insights on your conversations 2. Collate Upload / Sync your conversations across various meeting platforms. 3. Collaborate Convert your conversations into searchable data and collaborate seamlessly 4. Comprehend Analyze your conversations and drive consumable insights Why Decode? Decode Live: Converse with your customers in real-time, real-time transcripts with speaker identification, create surveys, share video/images and capture real-time emotion insights Single Source of Truth: Single unified dashboard, Upload your conversations, Built-in API connectors for seamless integrations, Create Collections Collaboration: Search across transcripts, create highlights, tag team members, Create and manage tags, create nested conversations Analytics & Insights: Emotion and Conversation analytics, Aggregated analytics at tag level, Collection insights, Create Custom reports Emotion AI: Single Face and Multi Face Emotion Recognition, Voice Tonality, Sentiment Analysis 20+ platform integrations: Video Conferencing, Contact Centre, VoIP, sales Enablement, CRM and FTP/SFTP Flat file integration support Enterprise Grade Security: SOC 2 – Type 2 Certified, ISO 27001 Certified, GDPR Compliant, Single Sign On & Social Sign on Support Advantages of Decode Real Consumer Insights: Not just what your respondents say but how they said and how they felt Online & Remote: Remote & Online way of doing your Qualitative Interviews. Faster & Scalable: Real-Time Insights Powerful Insights across participant’s engagement Faster not just in running your project but analyzing Drives ROI on Research Spends Savings on Manual Transcription efforts. Higher Research Productivity Lift in ROI