DearDoc | Workflos AppStore

DearDoc

3.7

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DearDoc is a SaaS platform that offers cloud-based tools and services to doctors, physicians, and health and wellness practitioners. It provides solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. Additionally, DearDoc offers creative and technical support services for enhanced patient acquisition and experience, such as website design, SEO services, Social Media Management, and Google Integration.

Website

https://www.getdeardoc.com/

Developer

Deardoc

HQ Location

New York, New York

Year Founded

2019

Number of Employees

121

Strengths

Ease of use

Intuitive interface and simple navigation
Customization

Ability to tailor the software to specific practice needs
Patient engagement

Features that encourage patient involvement in their own care

Weaknesses

Limited integrations

May not work seamlessly with other software used by the practice
Pricing

May be more expensive than other similar software options
Limited support

May not offer 24/7 customer service or comprehensive training resources

Opportunities

Potential to expand into new markets or offer additional features
Opportunities to partner with other healthcare software providers
Potential to integrate telemedicine features into the software

Threats

Other healthcare software providers offering similar products
Changes in healthcare regulations that may impact the software's functionality
Potential for data breaches or other security issues

Ask anything of DearDoc with Workflos AI Assistant

https://www.getdeardoc.com/

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

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Review Distribution

👍

High - rated users

No information provided for high-rated segment.
🤔

Average - rated users

Customers liked the AI but had issues with the language in contracts and auto renewals. Customer service was also marginal and some reps went MIA.
👎

Low - rated users

Customers liked the website but had issues with DearDoc not following through on agreed upon services, posting wrong social media posts, not updating the website, and having a difficult termination process. One customer even received a threatening email from their attorney demanding money.