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User-friendly interface
Easy to navigate and use
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Automated appointment reminders
Reduces no-shows and improves scheduling efficiency
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Customizable appointment types
Allows businesses to tailor appointment options to their specific needs
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Limited integrations
May not work seamlessly with other software or tools
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Limited reporting capabilities
May not provide in-depth insights or analytics
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Limited customization options
May not allow for extensive branding or design customization
- Can target new industries or regions for growth
- Can increase appeal and functionality by integrating with widely-used tools
- Can increase value proposition by adding new capabilities or services
- May struggle to compete with larger or more established software providers
- May see decreased demand or revenue during times of economic uncertainty
- May face reputational damage or legal consequences if security is compromised
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Review Distribution
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High - rated users
The AppointmentPlus system has been a welcomed addition to our busy office. We use it for job candidate screening call scheduling. It has saved me countless hours of having to go back and forth in trying to find a time to schedule. The system is well-designed and easy to use. I also like the automated email reminders I get. Overall, I couldn’t be happier with the system.I can’t really think of any cons. Customer service is outstanding and the system exceeds our expectations.
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👎
Low - rated users
This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned. It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely part of your screen, miles away from where its parent box was so if you have a big screen you're left wondering why it doesn't seem to have done anything. Recurring appointment maintenance is almost entirely separate from single appointment maintenance so you have to go to an entirely different area in the app to manage repeating appointments. Most other systems smoothly integrate recurring with single appointment management in the creation, modification and deletion of any appointment. Screen refreshes are woefully slow and there are too many of them. Accessing from London via a 75Mb fibre link it takes up to 5 seconds for a page to refresh and every time you cancel / change / add an appointment, the screen refreshes. The app claims to be mobile friendly. If mobile friendly means the identical desktop site is shrunk to an infinitesimal version of itself so it fits on a mobile device screen then perhaps it is. But it isn't. :-) By and large, I think compared to full slate and google calendar (at least) it's unacceptably unusable.
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DaySmart Appointments Plan
