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Daktela
4.7
13
Daktela is a global company that specializes in providing cloud-based communication solutions for businesses of all sizes. The company offers an array of products that are designed to improve customer interactions and streamline communication processes. These products include call centre software, CRM integration, video conferencing, and live chat tools.
Daktela's call center software is equipped with advanced features that include call recording, interactive voice response, and real-time analytics. This allows businesses to manage their customer interactions more efficiently and effectively. The company's CRM integration enables businesses to integrate customer data into their communication processes, thereby ensuring a personalized and efficient customer experience. Moreover, Daktela's video conferencing and live chat tools provide real-time communication options, enabling businesses to communicate with their customers seamlessly.
One of the most unique selling points of Daktela is its flexibility and scalability. The company's cloud-based solutions can be customized to meet the specific needs of each business, and can easily scale up or down as needed. Furthermore, Daktela's solutions require no hardware installation or maintenance, making it a cost-effective option for businesses. Overall, Daktela is a leading provider of cloud-based communication solutions that offers flexible, scalable, and cost-effective products to help businesses improve their customer interactions.
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Daktela Plan
Basic
9
1 Licence Per Month
Fully Featured Hosted PBX
Voicemail
Voice Services
IVR
CDR Call recording
Lite
25
1 Licence Per Month
Fully Featured Hosted PBX
Voice Services
IVR
Voicemail
CDR Call recording
Free call recording retention
API Integrated CRM solution
CRM Integrations Call Queues
Skill based routing
Missed Call Management
Realtime Panel
Realtime Reports & Historical Statistics
Daktela Wallboard
Standard
40
1 Licence Per Month
Fully Featured Hosted PBX
Voice Services
IVR
Voicemail
CDR Call recording
Free call recording retention
API Integrated CRM solution
CRM Integrations Call Queues
Skill based routing
Missed Call Management
Realtime Panel
Realtime Reports & Historical Statistics
Daktela Wallboard
Daktela Outbound Diallers
Daktela Ticketing System
Omni Channel
59
1 Licence Per Month
Fully Featured Hosted PBX
Voice Services
Voicemail
CDR Call recording
Free call recording retention
API Integrated CRM solution
CRM Integrations Call Queues
Skill based routing
Missed Call Management
Realtime Panel
Realtime Reports & Historical Statistics
Daktela Wallboard
Daktela Outbound Diallers
Daktela Ticketing System
Daktela Webchat
Daktela Click-to-Call
Daktela SMS Chat
Daktela Social Media
IVR