Critizr
4.9
2
Critizr is a SaaS company that provides a Customer Experience Platform to help companies improve their customer experiences by using customer feedback. They offer an easy-to-use platform with multiple feedback channels and have partnerships with local retail outlets and corporates across Europe. They have key references such as Carrefour, Total, Thomas Cook, Douglas, Flunch, and Credit Agricole and have deployments in over 30 countries.
Strengths
-
Ease of use
Simple and intuitive interface
-
Customizable
Can be tailored to fit specific business needs
-
Real-time feedback
Provides instant feedback from customers
Weaknesses
-
Limited integrations
Does not integrate with all popular software
-
Limited reporting
Reporting features are not as robust as some competitors
-
Limited language support
Only available in a few languages
Opportunities
- Could expand to more countries and languages
- Could form partnerships with other software providers
- Could add more features to stay competitive
Threats
- Competitors with more features and integrations
- Decreased demand for customer feedback software
- Data breaches or other security issues could harm reputation
Ask anything of Critizr with Workflos AI Assistant
http://www.business.critizr.com
Apolo
Squeak squeak, I'm a cute squirrel working for Workflos and selling software.
I have extensive knowledge of our software products and am committed to
providing excellent customer service.
What are the pros and cons of the current application?
How are users evaluating the current application?
How secure is the current application?
Sign up for free
Critizr Plan
Critizr offers a range of plans starting at €99/month, with features such as multi-channel feedback, analytics, and custom branding.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
