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Efficiency
Automates complex pricing and quoting processes
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Accuracy
Reduces errors and ensures consistency in quotes
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Customization
Allows for tailored quotes based on customer needs
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Cost
Can be expensive to implement and maintain
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Integration
May require integration with other systems for full functionality
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Training
Users may require training to fully utilize the software
- Can lead to increased sales by streamlining the quoting process
- Can provide a competitive advantage by offering faster and more accurate quotes
- Can be used to expand into new markets or product lines
- Market may become saturated with similar software offerings
- Sensitive pricing information may be at risk if not properly secured
- Users may resist change and prefer traditional quoting methods
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Review Distribution
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👍
High - rated users
No information provided for high-rated segment.
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🤔
Average - rated users
Customers dislike the lack of certain features such as including percent of total lines when reducing a covered asset, bundle components when reducing the parent bundle, creating price schedules, and considering the price calculation status when activating an order. These issues can cause problems with accuracy and efficiency.
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👎
Low - rated users
Customers like the compatibility of products, accurate pricing, necessary discounts, error-free quotes, approval processes, simple quote template generation, e-signature, and guided selling. However, they dislike the licenses required for CPQ, lack of support for Product Option Drawer Attributes in the Salesforce mobile app, long implementation and setup process, data and quote template migration, and slow loading times after heavy customization. Overall, CPQ software solves problems related to accurate and efficient quoting processes, approval processes, and guided selling.
CPQ Software Plan
