Convoso is a cloud-based contact center platform that offers multiple dialing modes, two-way texting, voice broadcasting, outbound emailing, ringless voicemail drops, and Dynamic IVR to pre-qualify leads automatically. It supports customer-centric industries and helps users increase call volume, sell products or services, conduct market research, and qualify sales leads faster. The solution helps users cut down on phone bills while improving staff productivity with call forwarding, conferencing, and call transfer. The predictive dialer helps users predict agent availability and maintain the pace necessary to ensure maximum call volume. Convoso's automation capabilities make life easier for admins by allowing agents to focus on customers.