Contivio.com | Workflos AppStore

Contivio.com

1.6

Request Demo

Not Claimed

Contivio is a cloud contact center software that deploys as a toolbar in your browser, extending your CRM solution and supporting all your telephony needs. It offers extensive features and functionality at a better value, is flexible and can be used with any VoIP, platform, CRM, and device. It is intuitive and easy to use, with a simple browser-based toolbar. It is reliable with a 99.995% uptime and global redundant cloud-infrastructure. It is also affordable, offering million-dollar system functionality at SME pricing with no hidden costs or per minute fees.

Website

http://www.contivio.com

Developer

Contivio.com

HQ Location

Irvine, CA

Year Founded

2003

Number of Employees

Twitter

@Contivio

Strengths

Omnichannel

Supports multiple communication channels
Integration

Integrates with popular CRMs and other business tools
Scalability

Can scale to meet the needs of growing businesses

Weaknesses

Pricing

Pricing may be too high for small businesses
Complexity

May be too complex for some users
Customization

Limited customization options

Opportunities

Growing demand for omnichannel communication solutions
Opportunities to form partnerships with other business tools
Opportunities to expand into new international markets

Threats

Competitive market with many established players
Potential for increased regulation of communication channels
Potential for economic downturn affecting business growth

Ask anything of Contivio.com with Workflos AI Assistant

http://www.contivio.com

Apolo

Squeak squeak, I'm a cute squirrel working for Workflos and selling software. I have extensive knowledge of our software products and am committed to providing excellent customer service.

What are the pros and cons of the current application?

How are users evaluating the current application?

How secure is the current application?

Review Distribution

👍

High - rated users

Customers like how easy it is to integrate Contivio into their desktop phone and the initial setup process is relatively painless.
🤔

Average - rated users

Customers have experienced issues with the system not working correctly, missing calls, and the app not ringing on their phone. They recommend putting in legwork beforehand and considering other options if looking for something more user-friendly.
👎

Low - rated users

Customers have had issues with the usability of the software and have had to involve their IT department to resolve call issues. However, they do note that the customer service is excellent.