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Scalability
Ability to handle large amounts of data and users
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Ease of use
Intuitive interface and simple navigation
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Customization
Flexible options for tailoring to specific business needs
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Limited integrations
Few options for connecting with other software or tools
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Pricing
Higher cost compared to some competitors
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Customer support
Some users report slow response times or difficulty getting help
- Potential to grow into new markets or industries
- Opportunities to collaborate with other software providers or service providers
- Potential to add new functionality or capabilities to stay ahead of competitors
- Other SaaS providers offering similar products or services
- Potential for data breaches or other security issues
- Changes in laws or regulations that could impact the use or availability of the product
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Review Distribution
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👍
High - rated users
Console cloud is an user friendly cloud based program that all my staff members use without issue. I like the fact that I can login outside of the office and get quick answers or complete necessary work like owner disbursements or end of month close, without having to come into the office or contact my administrators to complete duties for me. The team are constantly upgrading and tweaking changes to the system and processes to make things easier and more time efficient. The development team were also very efficient during the times of covid to make adjustments to the program to accommodate no in home routines and whilst others may have had to subscribe to other programs; console created an update allowing tenants to complete virtual inspections directly from the app.There honestly isn't anything that I like least about the program. Little tweaks here and there I could recommend, but nothing that I would state I don't like.
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🤔
Average - rated users
Within the very brief trial period it appeared the functionality would have advantages over the Gateway system - it didn't. There is nothing I like about this software.
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👎
Low - rated users
null.I don't even know where to start. The migration performed by Console was an absolute mess. We lost much of our data, our trust reflected incorrect balances across our owners and creditor accounts, we lost all our building structure set-ups. Our databases were not functional after the migration and Console support was non-existent. Our "On-boarding Specialist" had very little knowledge, would take hours to return our pleas for assistance and wouldn't even provide a contact phone number. He answered none of our questions and offered no assistance of data entry help to re-enter all the missing tenant charges he assured us would carry over. I asked for management to contact me to escalate our issues but still a week later nobody has contacted me. We ended up having to ask them to delete the platform altogether and revert back to Gateway - which then involved all our own data entry to ensure the transactions performed in Cloud were up to date in our old system. The whole process was an absolute joke, terribly unprofessional, zero support and a complete waste of time.
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Console Cloud Plan
