Connector Enterprise
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InGenius is a CTI solution that integrates Genesys phone systems into Microsoft Dynamics 365/CRM, Salesforce, and ServiceNow for service desk and contact center needs.
Strengths
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Integration
Seamlessly integrates with various systems and applications
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Customization
Highly customizable to fit specific business needs
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Scalability
Can handle large volumes of data and users
Weaknesses
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Complexity
May require technical expertise to set up and maintain
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Cost
Can be expensive for small businesses or startups
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Dependence
Relies on other systems and applications for functionality
Opportunities
- Growing demand for integration solutions in various industries
- Opportunities to partner with other software providers for expanded functionality
- Potential to expand into new markets and regions
Threats
- Competing solutions in the market with similar functionality
- Potential security risks and vulnerabilities with integration of multiple systems
- Compliance with data privacy and security regulations in various regions
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Connector Enterprise Plan
Connector Enterprise offers a tiered pricing model with three versions, starting at $99/month, $299/month, and $599/month, each with increasing features and capabilities.
SSO Free Forever
Manage Google Drive, Mailchimp, Dropbox Business, Microsoft PowerPoint, QuickBooks Desktop Enterprise, Canva, Zoho One, DocuSign, Salesforce Sales Cloud Suite, Adobe Photoshop with SSO
